Ordering Information.

You can order online or by telephone.

To order, ring us on 01977 517297(9.30-4.30 excluding Wednesdays & Sundays) with the code number and size of the item you wish to purchase.

We are closed on Wednesdays and Sundays.

Most major credit/debit cards accepted.

 All UK orders are sent 1st class by carrier or Royal Mail recorded delivery and will need to be signed for. This offers peace of mind to our customers as well as ourselves. The price tariff above is for this service. Special delivery available, please contact us for this service as it is at extra cost. 

International customers are welcome but please note: we do not insure orders for international buyers as this is very expensive but we always obtain proof of shipping.

Alternatively you can send a cheque payable to: Razzle Dazzle-Em then post to: Online Sales Razzle Dazzle-Em 3-5 Sagar Street Castleford WestYorkshire WF10 1AG.

This offer is available to UK residents only.

Shipping

Orders are normally processed within 48 hours of receipt of payment, but please allow up to 10 days for receipt of goods to allow for fluctuations in delivery by mail or carrier services & stock replenishment.
You will be notified of any items temporarily out of stock, & not expected to reach you within 7 days. You will be advised of an expected date of new stock and have the opportunity of leaving the item on back order, selecting another product, cancelling all or part of the order.
Goods are shipped by Royal Mail or Contract Carrier as appropriate.
We accept no responsibility for late receipt of goods, due to delays from manufacturers or shipping companies.
Cancelling an Order

If you need for any reason to cancel your order then please let us know by e-mail as soon as you can.

Returns and refund Policy.

Refunds will only be given on faulty items which must be returned to us within 21 days of purchase in the packaging and with a receipt. Please contact us before returning any goods. Where labels are attached these must remain on the garment, note that not all garments have attached labels.

We are happy to exchange items for reasons such as wrong size or colour, just contact us first so that we can assist you in any way we can and then return your item for exchange. Items that are exchanged will be charged for the postage of sending the exchange out unless we are at fault by sending out the wrong size/colour.